This page explains how to request the deletion of your Meus Desafios (My Challenges) account (developed by Meus Desafios) and which data is removed. Deletion is permanent.
1. Delete from the app
You can delete your account directly in the app, without contacting us:
- Open the Meus Desafios app and sign in.
- Tap Profile and then Settings.
- Under Account and privacy, tap Account.
- In the Manage account section, tap Delete account and confirm.
Confirming starts the permanent deletion of your account and the associated data.
2. Request by email
If you no longer have access to the app, you can request deletion by emailing contato@meusdesafios.com.br from the email address linked to your account, with the subject “Delete my account”. We will reply and complete the deletion within 30 days.
3. Data deleted
When you delete your account, we permanently remove all personal data associated with it, including:
- Profile (display name, @ username and picture);
- Challenge logs (water, calories, exercise, sleep) and weight logs;
- Scores, streaks and daily statistics;
- Social connections, friend requests, blocks and reports associated with the account;
- Ranking data and ranking snapshots;
- Sign-in sessions, registered mobile devices and notification preferences.
4. Data retained and timelines
Deletion of personal data is completed within 30 days of the request. After that period, the data cannot be recovered.
We may retain for longer only the information strictly necessary to comply with legal or regulatory obligations (for example, tax records related to subscriptions), in anonymized or restricted-access form, and only for the period required by law.
For any questions about your data, contact us at contato@meusdesafios.com.br.